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It’s Not Just about Jail—Legal and Public Relations in the Age of Social Media

Matt Shaw

Posted by Matt Shaw

June 2, 2010 | Share your thoughts

Would you sic your legal department on an avid fan who in a burst of enthusiasm sent your company a new product suggestion? What if that fan was a third grader who wrote the letter not to lay claim to your intellectual property, but to practice writing letters? In 2006, Apple CEO Steve Jobs received…

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